Instructions For New Sales Agents

You Are Now Registered As An Independent Sales Agent Of
Valued Merchant Services

Welcome To The Team

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Our sales agent training program consists of 5 initial video courses called the Fast Start and 35+ additional courses available to complete as your schedule allows, over time.

We also provide LIVE New Agent Training Webinars
Monday – Friday at 8AM Pacific / 9AM Mountain / 10AM Central / 11AM Eastern Time

These LIVE interactive sessions last 1.5 hours each are offered every other week.

You will receive a separate email invitation and then onthe scheduled day & time use this link:
Your access code: 535-835-772 #

You can get started selling after completing the 5 Fast Start courses and/or the 5 days of LIVE training calls, whichever works better for you. Then you can utilize our other resources to continue to grow and build skills and knowledge over time as your schedule permits.

Within the next 1-2 business days, Chris Del Grande or Sarah Runckel will set up your training login. You will receive an email from or and a text message from 208-243-0818 (Chris’ direct line) or 208-313-9491 (Sarah’s direct line) with your username and password. Sarah will also attempt to call you or will send an email regarding the onboarding process.

The login information will give you access to our video training courses and other tools including an agent CRM, income calculator, instant quote tool and more at

Locate that email in your Inbox or Spam folder. The subject line of the email is:
Valued Merchant Services – New Sales Agent Instructions – Reply to Confirm Receipt

If you cannot locate the email after two business days, please email Chris or Sarah at one of the addresses above.

Fast Start Program Learning Plan Courses:

Introduction to Credit Card Processing (New)

Cash Discounting & Surcharging

Appointment Scheduling Approach

How To Sell Merchant Services Over the Phone

How to Sell Cash Discounting

Once you have completed these first 5 courses or the 5 day LIVE webinar training, contact Sarah Runckel at 208-313-9491 or email her at She will help you keep moving forward as you get started with us!

You can access all our other products, services and technology related materials in the Agent Training Library:

Watch for invitations to participate in our ongoing LIVE Training and Q&A sessions as well!

We are all here to help and give you the time, coaching and support you need to get started and succeed

Here is a list of helpful contacts

Alyce Turner – National Sales Director or 1-702-361-3545

Heather Maughan – Director of Ops or 1-208-313-9141

Sarah Akerill – Merchant Onboarding Lead or 1-208-390-5551

Sarah Runckel – Agent Onboarding Lead or 1-208-313-9491

Aaron Berman – Agent Support or 1-208-569-4289

Sean Ruppel – CEO and Co-Founder or 1-208-243-0005

Welcome to the team. We look forward to working with you

Chris Del GrandePresident and Co-Founder
208-243-0818 Direct
800-531-8575 x 100 Main