Instructions For New Sales Agents

You Are Now Registered As An Independent Sales Agent Of
Valued Merchant Services

Welcome To The Team

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Our sales agent training program consists of LIVE and recorded webinars, 40+ online video classroom style courses, one-on-one telephone training sessions and other periodic training events.

Step 1: Watch our 4 basic training webinar recordings (1.75 hours each):

Day 1 – Goals, Prospecting & Schedule –

Day 2 – Pricing & Paperwork –

Day 3 – Equipment –

Day 4 – Compensation –

Within the next business day or so, Sarah Runckel will reach out to you by email with additional instructions including the links above. This email will come from Please add her to your safe senders list.

This will be an important email to read, so check for it in your Inbox or Spam folder. The subject line of this first email will be:
Welcome Information from Sarah Runckel – Valued Merchant Services

If you cannot locate the email, reach out to Sarah Runckel via email, text, or phone call. Questions are always welcome, and Sarah would love to connect with you.

Once you have completed these first 4 webinar recordings, you will need to contact Sarah Runckel at 208-313-9491 or email her at She will help you keep moving forward as you get started with us.

Resources Sarah R. will make available to you along the way (at no cost to you):

*An Agent Agreement through DocuSign
*Your email address
*Business cards ordered for pickup at your local Staples or OfficeMax
*Database information for businesses in your local protected territory
*Access to our Agent Library, where you’ll find info on all our programs and services, marketing materials and scripts, and much, much more
*Login access to our 40+ course Video Training Portal
*Plus one-on-one training with our co-founders, an agent webpage, and professionally printed custom brochures

Just keep in contact with Sarah R. so she can best assist you in the process of getting started with us.

Watch for text & email invitations to participate in future LIVE Training and Q&A sessions as well as updates and new product announcements!

We are all here to help and to give you the time, coaching and support you need to get started and to succeed.

Here is a list of helpful contacts:

Sarah Runckel – Agent Onboarding Lead or 1-208-313-9491

Alyce Turner – National Sales Director or 1-702-361-3545

Heather Maughan – Director of Ops or 1-208-313-9141

Aaron Berman – Agent Support or 1-208-569-4289

Sarah Akerill – Merchant Onboarding Lead or 1-208-390-5551

Sean Ruppel – CEO and Co-Founder or 1-208-243-0005

Welcome to the team. We look forward to working with you!

Chris Del Grande – President and Co-Founder
208-243-0818 Direct
800-531-8575 x 100 Main