Instructions For New Sales Agents

You Are Now Registered As An Independent Sales Agent Of
Valued Merchant Services

Welcome To The Team

Save a link to this page for future reference

Our sales agent training program consists of LIVE and recorded webinars, 40+ video online classroom style courses, one-on-one telephone training sessions and other one off training events

Step 1: Watch our 4 basic training webinar recordings (1.5 hours each)

Day 1 – Goals, Prospecting & Schedule –

Day 2 – Pricing & Paperwork –

Day 3 – Equipment –

Day 4 – Compensation –

Within the next 1-2 business days, Chris Del Grande or Sarah Runckel will both reach out to you by text and email with additional instructions including the links above. These emails will come from & (Please add us to your safe senders list). Text messages will come from 208-243-0818 (Chris’ direct line) or 208-313-9491 (Sarah’s direct line). Sarah will also attempt to call & email you additional welcome information and regularly throughout the onboarding process.

Check for the email in your Inbox or Spam folder. The subject line of the first email is:
Valued Merchant Services – New Sales Agent Instructions – Reply to Confirm Receipt

If you cannot locate the email, please email or text Chris or Sarah using the info above.

Once you have completed these first 4 webinar recordings, contact Sarah Runckel at 208-313-9491 or email her at She will help you keep moving forward as you get started with us including getting your agent agreement via Docusign, getting business cards ordered and available for pick up at your local Staples or OfficeDepot, Brochures shipped to you, lists of businesses for your local protected territory and more!

You can access additional info on all our other products, services and technology related materials in the Agent Training Library:

Watch for text & email invitations to participate in future LIVE Training and Q&A sessions as well as updates and new product announcements!

We are all here to help and give you the time, coaching and support you need to get started and succeed

Here is a list of helpful contacts

Alyce Turner – National Sales Director or 1-702-361-3545

Heather Maughan – Director of Ops or 1-208-313-9141

Sarah Akerill – Merchant Onboarding Lead or 1-208-390-5551

Sarah Runckel – Agent Onboarding Lead or 1-208-313-9491

Aaron Berman – Agent Support or 1-208-569-4289

Sean Ruppel – CEO and Co-Founder or 1-208-243-0005

Welcome to the team. We look forward to working with you

Chris Del GrandePresident and Co-Founder
208-243-0818 Direct
800-531-8575 x 100 Main