Get in Touch with Us
Contact Valued Merchant Services
At Valued Merchant Services, we value open communication with our clients, and therefore welcome your questions and ideas. Every message receives careful attention, so please reach out any time.
How to Reach Us
You can connect with us by phone, email or this site. You may request a callback if that’s easier. Our team is ready to assist.
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Phone – Call (800) 531-8575 x 0 during business hours.
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Email – Send inquiries 24/7 to support@valuedmerchants.com.
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Online Form – Use the form above for fast replies.
- Our Team – See a list of team member contacts
Visit Our Office
We welcome in-person visits at our corporate office, by appointment only. Our address is listed below:
Valued Merchant Services
3293 Chasewood Drive
Idaho Falls, ID 83406
Let us know your preferred time before visiting.
What Happens Next
After you contact us, you will receive a confirmation of receipt. An assigned support specialist will respond quickly.
Hours & Support
We provide merchant support 24/7/365. Your merchant ID# and customer service number for business hours, after hours, holidays and weekends is on your statements, in your welcome letter, on your devices and should also have been provided by your local agent. Your local agent and our in office team are usually available Monday – Friday 6am – 6pm pacific time and you can also text/email your local agent as needed. In addition, emergencies are handled via priority channels.
Send a Message
Please fill out the form above with your details, including your business name and question. We will reply within one business day.
Expect helpful guidance and no pressure.
Why Contact Us First
You deserve clear answers and honest service. Our clients find savings or solutions simply by asking.
Why wait? Contact us today!