Tom Lusey

Tom Lusey is a Regional Account Manager with Valued Merchant Services (VMS), serving business owners in Newport Beach, California, and surrounding Orange County communities. With more than 25 years of experience in sales management, business technology, and account management, Tom helps merchants evaluate credit card processing costs and identify payment solutions suited to their operations.

Tom Lusey joined Valued Merchant Services after hearing concerns from local business owners about high processing fees and disappointing customer service. He recognized an opportunity to help merchants understand their options and connect with a payment processing company that values personal service and honest recommendations.

Tom Lusey’s Experience in Sales Management and Business Technology

Before joining VMS, Tom worked as a Sales Manager for a customer relationship management (CRM) software company. This experience helped him understand how businesses use technology to manage customer relationships, organize information, and improve daily operations.

He later worked as an Account Manager for a commercial printing company. In that position, Tom continued building professional relationships and helping customers find appropriate products and services.

Tom achieved consistently strong sales performance in both roles. His experience also reinforced the importance of clear communication, responsiveness, and understanding what each customer wants to accomplish.

With more than 25 years in the business world, Tom Lusey understands that owners need dependable service providers. Choosing business technology involves more than comparing advertised prices. Companies must also consider functionality, reliability, customer support, and long-term value.

Tom believes business relationships should begin with listening. He wants to understand each merchant’s challenges before discussing available services or recommending changes.

Helping Newport Beach Businesses With Payment Processing

Through Valued Merchant Services, Tom Lusey helps business owners explore credit card processing solutions, point-of-sale (POS) systems, mobile payments, and other merchant services.

His background in CRM software and commercial account management gives him an appreciation for the role technology plays in daily business operations. He understands that payment solutions should work with a company’s existing processes whenever possible.

For example, a Newport Beach retailer may need a POS system with inventory reporting. A restaurant may benefit from equipment designed for tipping and efficient checkout. Meanwhile, a professional service business may prefer mobile payments or electronic invoicing.

Every business has different requirements. Tom believes the right recommendation should reflect how the company operates, what it currently pays, and which improvements would provide practical value.

Valued Merchant Services offers a free, no-obligation processing statement review. This helps merchants understand their current rates and fees. The review may also identify potential savings and available payment processing alternatives.

Tom encourages business owners to consider the complete cost of accepting payments. Transaction charges, monthly fees, equipment expenses, and service terms can all affect the value of a processing arrangement.

His approach reflects the VMS commitment to putting people before profits. Tom Lusey believes merchants deserve honest guidance, even when keeping an existing payment provider makes more sense than switching.

Personal Service and Orange County Community Relationships

Tom appreciates the independently owned businesses that serve Newport Beach and surrounding Orange County communities. His decision to join VMS was motivated by conversations with local merchants who wanted better service and more competitive processing options.

He values building relationships with business owners and providing clear information about available solutions. Tom believes merchants should feel comfortable asking questions and reviewing their options without unnecessary pressure.

Outside of work, Tom lives in Newport Beach with his wife, Gaby, their son, Andre, and their Labrador, Luna. His family is an important part of his life.

Whether a merchant is opening a new business, reviewing processing expenses, or exploring updated payment equipment, Tom welcomes the opportunity to help.

With more than 25 years of business experience, Tom Lusey brings a customer-focused approach to merchant services. Contact Tom to request a free credit card processing review and learn how Valued Merchant Services may help your business.