Sales Agent Training & Resources
Complete These Training Sessions First – Then Text “CRM” to 208-243-0818 To Get Your Credentials
- VMS Kickoff & 20th Anniversary Celebration 2026
- VMS Sales Agent Kickoff & Comp Plan Update
- New Agent Training Course (2 Hours)
- New Agent FastTrack (1 Hour)
- Business Card Order Form
Once you have completed these, please also reach out to onboarding@valuedmerchants.com to complete the rest of the onboarding process
Once You Have Your CRM Credentials
- CRM Walk-Through
- CRM Training – Contact Records
- CRM Training – Making Outbound Calls with Google Voice (Headset, Chrome Browser & Google Voice Chrome Extension Required)
VMS CRM Training (After You Begin Prospecting)
- 10-2-25 CRM Training – Automations
- 10-3-25 CRM Training – Contacts List Tools
- 10-9-25 CRM Training – Troubleshooting
- 10-13-25 CRM Training – Knowledge Base
- 10-16-25 CRM Training – Unforeseen Errors
- 10-20-25 CRM Training – Troubleshooting
- 10-23-25 CRM Training – Clean Data – Clear Mind – Building A CRM That Thinks With You
- 10-24-25 CRM Training – All Messages One Inbox – Mastering The Conversation Flow In The CRM
- 10-27-25 CRM Training – Turning Interest Into Momentum – The Art Of The 5 Touch Follow Up
- 10-30-25 CRM Training – Tell The Story – Turning CRM Data Into Daily Decisions
- 11-3-25 CRM Training – The Human Touch In Automation – Making Efficiency Feel Personal
- 11-6-25 CRM Training – CRM Driven Community Building – Turning Contacts Into A Living Ecosystem
- 11-7-25 CRM Training – Continuous Improvement Framework: Building a Culture of Measured Momentum
- 11-10-25 CRM Training – Client Portals and Self Service Systems
- 11-14-25 CRM Training – Retention Funnels – Turning Customers Into Advocates
- VMS Weekly LIVE Zoom Schedule
- Credit Card Processing 101
- Payments Industry Infographic
LIVE Prospecting In The Field
- Live Prospecting In The Field 1
- Live Prospecting In The Field 2
- Live Prospecting In The Field 3
- Live Prospecting In The Field 4
- Live Prospecting In The Field 5
- Live Prospecting In The Field 6
- Live Prospecting In The Field 7
- Live Prospecting In The Field 8
LIVE Outbound Prospecting Calls
- Live Prospecting Outbound Calls Part 1
- Live Prospecting Outbound Calls Part 2
- Live Prospecting Outbound Calls Part 3
